Last updated: November 5th, 2026.
These Terms of Service ("Terms") govern access to and use of the EAN-DB website, database, software, API and related services (collectively, the "Service").
By creating an account, purchasing API credits, making API requests or otherwise using the Service, you agree to these Terms. If you do not agree, you must not use the Service.
The Service is provided under the business name EAN-DB by:
Andrei Sumin
Wartenberger Weg 17
13051, Berlin
Germany
Email: support@ean-db.com
Further legal and contact information is available in the Impressum.
In these Terms, "we", "us" and "our" refer to the provider of EAN-DB. "You" and "your" refer to the individual or legal entity using the Service.
EAN-DB provides online access to product information associated with EAN, GTIN and other product identifiers.
Depending on the features made available, the Service may include:
The available features, request limits, prices and other commercial conditions are described on the EAN-DB website or in the applicable purchase flow.
We may add, modify or discontinue individual features in accordance with these Terms and applicable law.
Some features require an account.
You agree to provide accurate and up-to-date registration information and to keep that information current.
You are responsible for maintaining the confidentiality of your login credentials and API tokens and for all activity carried out through your account, except to the extent that applicable law provides otherwise.
You must notify us promptly at support@ean-db.com if you become aware of unauthorised access to your account or API credentials.
You must be legally capable of entering into a binding agreement to use the Service. If you register on behalf of a company or other organisation, you confirm that you are authorised to bind that organisation to these Terms.
You may use the Service and API for personal and commercial purposes, including integrating the EAN-DB API into your own applications, websites, software, products and services.
You may use retrieved product information in your own products and services, including commercial applications offered to your customers. Permitted uses include, without limitation:
You may build and commercially operate products and services using the information and functionality provided by EAN-DB. No separate commercial-use licence or additional commercial-use fee is required for these permitted uses, beyond the applicable API request charges, credit purchases or other fees expressly disclosed to you.
You are responsible for all API requests made using your account or API credentials, including requests generated by your customers, users, employees, contractors or other authorised users. All such requests are subject to the applicable usage limits, credits and fees.
You are responsible for ensuring that any use of the Service through your account complies with these Terms. You remain accountable for API usage and charges incurred through your account.
You must keep your account credentials and API tokens reasonably secure and take appropriate measures to prevent unauthorised use. You must not circumvent usage limits, metering, payment requirements or technical restrictions.
The permissions in this section are subject to the intellectual property and third-party rights provisions in Section 9, particularly with respect to images and other content that EAN-DB does not own or have the right to sublicense.
Access to certain features may require the purchase of API credits or payment of usage-based fees.
The applicable prices, credit quantities, request costs and other charges are shown on the website or in the relevant purchase flow before purchase.
Each API request may consume credits or incur a charge according to the pricing rules applicable to your account or plan.
You are responsible for monitoring your usage and ensuring that your account has sufficient credits or an active payment arrangement for the requests you make.
We may reject or limit requests if your available credits are insufficient, a usage limit has been reached, payment has failed, or we reasonably suspect abuse or unauthorised activity.
Unless expressly stated otherwise at the time of purchase, credits are usable only with the EAN-DB Service and have no cash value.
All purchases of API credits are final and non-refundable, except where required by mandatory statutory consumer withdrawal or refund rights. Unless expressly stated otherwise in the relevant purchase flow, purchased API credits do not expire while your account remains active and remain valid for at least the statutory limitation period under German law (three years from the end of the calendar year in which they were purchased). Nothing in these Terms excludes mandatory statutory refund or withdrawal rights.
Prices and payment conditions are displayed before an order is placed.
Payments may be processed by a third-party payment provider. The identity of the payment provider and its role in the transaction will be disclosed during checkout or in the applicable payment terms.
Where a payment provider acts as the merchant of record, that provider may appear as the seller on the payment confirmation or customer invoice and may be responsible for collecting applicable customer taxes. The payment provider's terms may also apply to the payment transaction.
You authorise the applicable payment provider to charge the payment method you select for the amounts due.
We may change prices for future purchases. A price change does not retroactively alter the price of a completed purchase.
If a payment is declined, reversed or charged back, we may suspend the associated paid access or restrict further requests until the payment issue is resolved. This does not affect any mandatory rights you may have under applicable law.
You must use the Service in compliance with applicable laws, regulations and third-party rights.
In particular, you must not:
You are responsible for assessing whether your intended use of product information is lawful, including where that information is incorporated into a commercial product or redistributed to your customers.
EAN-DB provides product information collected, compiled, processed or obtained from various sources.
We aim to provide useful and accurate information, but we do not guarantee that every record is complete, current, accurate or free from errors.
Product information may be missing, outdated, duplicated, incomplete or incorrectly associated with a barcode.
The Service is provided as an information resource. You are responsible for independently verifying information where accuracy is important, including before relying on it for commercial, regulatory, safety or other consequential decisions.
Unless expressly stated otherwise, EAN-DB does not guarantee that a particular product will be found or that a particular search will return a result.
The EAN-DB website, software, API implementation, design, documentation, branding and other materials created or owned by the Service provider are protected by applicable intellectual property laws.
Subject to these Terms, we grant you a non-exclusive, worldwide right to access and use the Service and to use, store, process, display and commercially exploit product information retrieved through the Service for the purposes described in Section 4.
This permission includes the right to incorporate retrieved product information into your own applications and services, provide those applications and services to your customers, and retain previously retrieved information in your databases and historical records. These permissions continue to apply to information lawfully retrieved while your access to the Service was active, even after your account is closed or you stop purchasing API credits, subject to applicable law and third-party rights.
No separate commercial-use licence or additional fee applies to these permitted uses beyond the applicable API charges and other fees expressly disclosed at the time of purchase.
Product information may include material originating from third parties, including product images, photographs, logos, trademarks, descriptions and other copyrighted or otherwise protected content.
EAN-DB does not necessarily own or control all such material and does not represent that it has the right to grant commercial redistribution or sublicensing rights for every item.
Unless we expressly identify particular content as licensed for such use, the permissions granted under these Terms do not include a licence to download, copy, self-host, redistribute, sublicense or otherwise commercially exploit third-party images or other protected content where the necessary rights have not been obtained.
You are responsible for obtaining any additional permissions required for your intended use of third-party content, including product images, photographs, logos and trademarks.
Nothing in these Terms transfers ownership of third-party intellectual property to you or grants rights that we do not have authority to grant.
We do not claim ownership of your own applications, software, databases or materials that you develop independently using the Service. However, this does not affect any rights that may exist in individual third-party materials or protected database contents.
If you submit product data, corrections, suggestions, or feedback to EAN-DB, you confirm that you have the right to do so and grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable right to use, reproduce, modify, incorporate into the database, and distribute such contributions as part of the Service.
We aim to keep the Service available and operational, but we do not guarantee uninterrupted or error-free availability.
The Service may occasionally be unavailable because of maintenance, updates, technical failures, security incidents, infrastructure problems or circumstances beyond our reasonable control.
Where reasonably practicable, we will seek to minimise disruption and provide advance notice of planned maintenance that is likely to materially affect the Service.
We may update, modify or improve the Service. If a change materially affects an essential paid feature, we will handle the change in accordance with applicable law and any mandatory customer rights.
You may stop using the Service at any time. If your account includes a subscription or recurring payment arrangement, cancellation must be made in accordance with the applicable subscription terms and cancellation procedure.
We may suspend or restrict access where reasonably necessary to:
Where reasonably practicable, we will notify you of the reason for suspension and give you an opportunity to resolve the issue before taking action. We may act immediately where necessary to protect the Service, other users or third parties, or to comply with law.
We may terminate an account for a material breach of these Terms, subject to applicable notice and cure requirements and mandatory statutory rights.
Termination does not affect rights or obligations that accrued before termination. Any statutory rights to refunds or compensation remain unaffected.
If you are a consumer, you have a statutory 14-day right of withdrawal. Because API credits are made available immediately upon purchase, you will be asked during checkout to expressly consent to immediate performance and acknowledge that your right of withdrawal is waived or reduced once performance begins, in accordance with applicable law and the payment provider's checkout terms.
For business customers, no right of withdrawal applies and all purchases are final.
If you are a consumer, your mandatory statutory rights concerning digital products and digital services remain unaffected.
Nothing in these Terms excludes or limits mandatory statutory rights relating to conformity, defects, remedies, updates or other consumer protections.
If you are a business customer, statutory rights apply subject to the extent to which they may legally be modified or excluded.
We are liable without limitation:
In cases of slight negligence, we are liable only for breach of an essential contractual obligation. An essential contractual obligation is an obligation whose performance is necessary for the proper performance of the contract and on whose compliance you may ordinarily rely.
In such cases, our liability is limited to the foreseeable damage typical for the contract.
The above limitations also apply to our legal representatives and agents.
Nothing in these Terms limits any liability that cannot lawfully be limited, including mandatory consumer rights.
If you use the Service in a commercial capacity, you are responsible for your own products, services, integrations and business activities.
To the extent permitted by law, you must compensate us for third-party claims, losses and reasonable costs arising from your unlawful use of the Service, your infringement of third-party rights, or your material breach of these Terms.
This obligation does not apply to the extent that the relevant claim or loss was caused by our own breach, negligence or other conduct for which we are legally responsible.
We will notify you of relevant claims within a reasonable time and give you a reasonable opportunity to assist with the defence or resolution of the claim.
Our processing of personal data is described in the EAN-DB Privacy Policy.
The Service may use third-party providers for hosting, analytics, customer support, payment processing and related functions. Information about the providers and their processing activities is provided in the Privacy Policy.
You must ensure that any personal data you submit to or process through the Service is handled in compliance with applicable data protection law.
The Service may rely on or link to third-party websites, software or services.
We do not control third-party services and are not responsible for their content, availability, terms or privacy practices.
Your use of third-party services may be subject to separate terms and privacy policies.
We may update these Terms from time to time to reflect changes to the Service, our business operations or applicable law.
The current version will be published on the EAN-DB website with its latest update date.
If a change materially affects existing customers' contractual rights or obligations, we will provide notice where required by applicable law. Where consent is legally required, the change will take effect only after the necessary consent has been obtained.
If you do not agree to a proposed change, you may exercise any termination or other rights available to you under applicable law or your contract.
These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict-of-law rules, to the extent that such choice of law is permitted.
If you are a consumer habitually resident in another country, this choice of law does not deprive you of the protection afforded by mandatory provisions of the law of your country of residence.
For business customers, legal entities under public law, and special funds under public law, the courts of Berlin, Germany shall have exclusive jurisdiction to the extent permitted by law.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
Mandatory statutory provisions will apply in place of any invalid or unenforceable provision.
If you have questions about these Terms or the Service, contact:
EAN-DB
Email: support@ean-db.com
Website: https://ean-db.com